Voya Financial DC Plans Support
Contact the VRS Defined Contribution Plans Service Center for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.
Log in to your DCP Account to send a secure message.
Participant Services
877-327-5261 (Option 1)
Hours: Monday-Friday, 8 a.m. to 9 p.m. ET.
For the deaf and hard of hearing: 800-579-5708.
Voya Financial Local Office in Richmond
877-327-5261 (Option 2)
Hours: Monday - Friday | 8:30 a.m. - 5 p.m. ET
DC Plans Virginia Service Center
Reynolds Office Building
6641 West Broad Street
Suite G-106
Richmond, VA 23230
Find a local Defined Contribution Plans Education Specialist.
About Voya
Voya Financial (NYSE: VOYA) is a premier retirement, investment and insurance company servicing the financial needs of millions of individual and institutional customers throughout the United States. Voya Institutional Plan Services, LLC (VIPS), a member of the Voya® family of companies, is the Plan's recordkeeper. VIPS provides you with Plan information, saving and investing education, transaction processing and more on your journey to retirement.
Fore more information, visit voya.com.